1. Raise a manual return

NB: The manual return is meant to act as a reversal for the manually closed delivery note. The return will debit the stock account and credit the cost of stock account, which are the same accounts that were affected when the delivery note was posted.

NB: The delivery manually raised delivery note and the return needs to be of the same exact value. You need to make sure that the cost in both documents is the same.

   2.    Raise another sales order and delivery and now post the invoice for the delivery

I am Caroline Ininga Majute,  a SAP Business One ERP System Consultant based in Nairobi, Kenya. For more inquires about sap business one, contact me at: [email protected]